Processing of personal data
The users of the Winiscab app grant their consent for the processing of personal data during the
installation of the Winiscab app.
Your personal data is collected and processed by the company Winiscab . Winiscab only collects and
processes the personal data submitted by the users in the course of installation and use of the
Winiscab app. A user’s disclosure of geographical location data is
a precondition for using the Winiscab app.
1. What type of personal data we collect and process Name, telephone number, e-mail address,
feedback ratings and payment information of the app user; Geographical location of the user,
the time of provision of service and the destination; Identification data of the
device on which the Winiscab app has been installed; Cookies
of the Winiscab.com website save the website user’s
telephone number and geographic location data.
2. The purpose of collecting and the period of processing of personal data
We collect and process personal data for the purpose of matching
up an user with a driver; We forward the data on geographic location and telephone
number of the user to the driver to enable to decide whether
the user is located nearby;
We may use the personal data to resolve driver´s service quality issues;
We use contact details to notify you of updates to the Winiscab app;
We collect data of the routes taken by the Winiscab app users to
analyse the geographic coverage in order to make recommendations to the drivers;
The personal data collected via the Winiscab app will not be used for identification of
persons or their locations, nor for the purpose of behavioural marketing.
We will hold and process your personal data only for the period your account is activated.
3. The method of collecting personal data
We collect data on the names, telephone numbers and e-mail addresses of
Winiscab app users during the process of the installation;
We only collect data on the geographic location if the Winiscab app has been activated;
The collection of geographic location data stops after the
Winiscab app is closed in the user’s device.
4. Disclosure of personal data to third parties The personal data of users is only disclosed to those drivers
who have activated the Winiscab app; in such case, they will see the name, telephone
number and geographic location of the user; After providing the service, the name of the user will remain visible to the
driver for 24 hours. This is necessary for drivers to resolve any issues associated with service provision,
e.g., to contact the customer if something was left behind in the car;
The feedback on the quality of the service is anonymous and drivers do not receive
information on the names and telephone numbers of the users who provided feedback;
Depending on the location of the user, the personal data may be handed over to the relevan
t local entities providing Winiscab app services. Any collection and processing of personal
The full list of local Winiscab´s service providers can be accessed here: https://Winiscab.com/cities/
5. Security and deletion of data Any personal data collected in the course of providing the Winiscab service is
transferred to and stored in the data centres located on the territory of Lagos Nigeria.
Only authorised employees of Winiscab and local service providers have access to the personal data and they may access
the data only for the purpose of resolving issues associated with the use of the
Winiscab app (including disputes with the drivers);
If you would like to delete the personal data collected by us, you can do so by submitting a written request
to our customer support via info@Winiscab.com.
After receiving the request we will delete the account and any personal data associated with the account if there are
no any outstanding payments. After the deletion the personal data will be anonymized and used for analytics only;
Please note that the deinstallation of Winiscab app in your device does not cause the deletion of you
r personal data. If you want to delete your personal data collected by Winiscab, please send a written
request by email as indicated above. You should also bear in mind that the request to
delete personal data is possible only if we delete your account. As a result of that you will not be
able to use Winiscab services under your existing account.
If you presume that we (or any other Winiscab entity processing your personal data)
carry such processing in contradiction with your personal rights or in contradiction with the law, in particular if the
personal data is inaccurate, you may:
a) ask us (and/or any other Winiscab entity processing your personal data) for an explanation;
b) require us (and/or any other Winiscab entity processing your personal data) to remedy the arisen state of affairs
(in particular by blocking, correction or supplementing of personal data);
c) appeal directly to the respective data protection authority having the jurisdiction over your personal data.
6. Direct marketing
We only use your e-mail address and phone number for sharing our product related marketing
messages if you have given a respective consent on the Winiscab.com website or in the Winiscab app.
If you no longer wish to receive direct marketing messages, please click the
“Unsubscribe from direct marketing messages” link in the header of our e-mail
or Profile section of Winiscab mobile App.
7. Personal data of taxi drivers
We only collect and process personal data of drivers to the extent necessary for verifying the driver’s qualifications for
pursuing this professional activity and safeguarding the contractual relations associated
with the Winiscab app service.
Any collection and processing of personal data of drivers by local Winiscab´s service providers
Using the Winiscab app with dispatch feature, a service operator can see the geographic location of a
driver, information on dispatches and the times of using the service. If a driver would like for his or
her geographic location not to be visible to the dispatch operator,
he or she can disable the app by tapping the “Quit” button