Privacy Policy

Processing of personal data
The users of the Winiscab app grant their consent for the processing of personal data during the

installation of the Winiscab app.

Your personal data is collected and processed by the company Winiscab . Winiscab only collects and

processes the personal data submitted by the users in the course of installation and use of the

Winiscab app. A user’s disclosure of geographical location data is

a precondition for using the Winiscab app.

1. What type of personal data we collect and process Name, telephone number, e-mail address,

feedback ratings and payment information of the app user; Geographical location of the user,

the time of provision of service and the destination; Identification data of the

device on which the Winiscab app has been installed; Cookies

of the website save the website user’s

telephone number and geographic location data.
2. The purpose of collecting and the period of processing of personal data
We collect and process personal data for the purpose of matching

up an user with a driver; We forward the data on geographic location and telephone

number of the user to the driver to enable to decide whether

the user is located nearby;
We may use the personal data to resolve driver´s service quality issues;
We use contact details to notify you of updates to the Winiscab app;
We collect data of the routes taken by the Winiscab app users to

analyse the geographic coverage in order to make recommendations to the drivers;
The personal data collected via the Winiscab app will not be used for identification of

persons or their locations, nor for the purpose of behavioural marketing.
We will hold and process your personal data only for the period your account is activated.
3. The method of collecting personal data
We collect data on the names, telephone numbers and e-mail addresses of

Winiscab app users during the process of the installation;
We only collect data on the geographic location if the Winiscab app has been activated;
The collection of geographic location data stops after the

Winiscab app is closed in the user’s device.
4. Disclosure of personal data to third parties The personal data of users is only disclosed to those drivers

who have activated the Winiscab app; in such case, they will see the name, telephone

number and geographic location of the user; After providing the service, the name of the user will remain visible to the

driver for 24 hours. This is necessary for drivers to resolve any issues associated with service provision,

e.g., to contact the customer if something was left behind in the car;
The feedback on the quality of the service is anonymous and drivers do not receive

information on the names and telephone numbers of the users who provided feedback;
Depending on the location of the user, the personal data may be handed over to the relevan

t local entities providing Winiscab app services. Any collection and processing of personal

data by local Winiscab service providers shall occur under the same conditions as established in this privacy policy.

The full list of local Winiscab´s service providers can be accessed here:
5. Security and deletion of data Any personal data collected in the course of providing the Winiscab service is

transferred to and stored in the data centres located on the territory of Lagos Nigeria.

Only authorised employees of Winiscab and local service providers have access to the personal data and they may access

the data only for the purpose of resolving issues associated with the use of the

Winiscab app (including disputes with the drivers);
If you would like to delete the personal data collected by us, you can do so by submitting a written request

to our customer support via


After receiving the request we will delete the account and any personal data associated with the account if there are

no any outstanding payments. After the deletion the personal data will be anonymized and used for analytics only;
Please note that the deinstallation of Winiscab app in your device does not cause the deletion of you

r personal data. If you want to delete your personal data collected by Winiscab, please send a written

request by email as indicated above. You should also bear in mind that the request to

delete personal data is possible only if we delete your account. As a result of that you will not be

able to use Winiscab services under your existing account.
If you presume that we (or any other Winiscab entity processing your personal data)

carry such processing in contradiction with your personal rights or in contradiction with the law, in particular if the

personal data is inaccurate, you may:
a) ask us (and/or any other Winiscab entity processing your personal data) for an explanation;
b) require us (and/or any other Winiscab entity processing your personal data) to remedy the arisen state of affairs

(in particular by blocking, correction or supplementing of personal data);
c) appeal directly to the respective data protection authority having the jurisdiction over your personal data.
6. Direct marketing
We only use your e-mail address and phone number for sharing our product related marketing

messages if you have given a respective consent on the website or in the Winiscab app.

If you no longer wish to receive direct marketing messages, please click the

“Unsubscribe from direct marketing messages” link in the header of our e-mail

or Profile section of Winiscab mobile App.
7. Personal data of taxi drivers
We only collect and process personal data of drivers to the extent necessary for verifying the driver’s qualifications for

pursuing this professional activity and safeguarding the contractual relations associated

with the Winiscab app service.
Any collection and processing of personal data of drivers by local Winiscab´s service providers

shall occur under the same conditions as established in this privacy policy.
Using the Winiscab app with dispatch feature, a service operator can see the geographic location of a

driver, information on dispatches and the times of using the service. If a driver would like for his or

her geographic location not to be visible to the dispatch operator,

he or she can disable the app by tapping the “Quit” button